Londonderry Village contract and refund policy

Londonderry Village uses a continuing care retirement community model, so the contract you sign depends on the home style and level of care you choose. If you’re looking into the Londonderry Village contract and refund policy, the most important thing to know is that pricing, payment timing, and financial protections are handled differently for independent living and other campus living options.

As a nonprofit, faith-based community rooted in service, Londonderry Village emphasizes clear expectations, resident support, and long-term peace of mind. Here’s a straightforward overview of what is publicly shared about contracts and refunds.

How contracts work at Londonderry Village

Londonderry Village offers a range of living options on campus, including independent living homes such as apartments, cottages, and duplexes. Because the homes and care levels vary, the cost structure varies as well.

For independent living, Londonderry Village provides pricing in ranges rather than a single fixed amount. For a more detailed price point, the marketing department can provide a packet and help arrange a personal visit.

Entrance fee contract option

If you choose the Entrance Fee option, the payment schedule is:

• 10% of the entrance fee is due at contract signing
• The remaining 90% is due at settlement, which is the day you receive the keys to your new home

This structure is important to understand before you sign, especially if you are comparing communities or planning for a future move.

No Entrance Fee contract option

Londonderry Village also offers a No Entrance Fee option for independent living.

Under this program:

• One month’s rent is due at contract signing
• Monthly maintenance fees range from $2,000 to $5,200 per month
• The No Entrance Fee program may end at any time, at the discretion of Londonderry Village

If you want a simpler upfront cost structure, this may be worth discussing with the marketing team. Just keep in mind that availability of this option can change.

What the refund policy says

The information provided in Londonderry Village’s internal documentation does not spell out a universal public refund schedule for entrance fees or monthly payments. Because refund terms can depend on the specific contract you select, it is best to request the written agreement and review it carefully before signing.

If you are evaluating the refund policy, the key questions to ask are:

• Is the entrance fee refundable?
• If so, is it refundable in full or in part?
• What events trigger a refund?
• How long does it take to receive a refund?
• Are any administrative or move-out charges deducted?
• Does the refund structure differ by housing type or level of care?

These are the kinds of details that should be confirmed in writing before making a decision.

Financial protection if your situation changes

One of the most reassuring parts of Londonderry Village’s policy is this:

Once you are a resident on campus, you will never be asked to leave due to your inability to pay.

That commitment can bring real peace of mind to residents and families who are planning for the future. It reflects the community’s mission of providing housing, healthcare, and supportive services with love and servanthood.

What monthly maintenance may include

For independent living, monthly maintenance fees can cover several important services, such as:

• Taxes
• Water, sewer, and trash
• Electric service in the Wheaton and Wayland Garden Apartments only
• A 24-hour Lifeline phone system for medical emergencies

Because home styles and packages vary, it’s smart to ask exactly what is included in your specific agreement.

Questions to ask before signing a contract

Before you commit, it helps to get answers to a few practical questions:

• Which contract option best fits my budget and long-term plans?
• What are the exact monthly costs for my chosen home style?
• What fees are due at signing?
• What happens if I later need a higher level of care?
• What refund terms apply to my contract?
• Are there any deadlines or program limits I should know about?

A clear conversation now can prevent confusion later.

How to get detailed pricing and contract information

The best next step is to contact the Londonderry Village marketing office. They can provide:

• A pricing packet
• Contract details
• Information on available home styles
• An appointment for a personal visit

That visit can be especially helpful if you want to compare independent living options, ask about financial details, and understand how the community supports residents over time.

Bottom line

The Londonderry Village contract and refund policy is built around a CCRC structure with different options for independent living. You can choose an Entrance Fee contract or a No Entrance Fee option, and Londonderry Village also provides an important level of financial reassurance: residents will not be asked to leave because they can no longer pay.

Because refund terms are not fully detailed in the public information provided, be sure to request the written contract and ask direct questions before signing.