What does Senso do?
AI agents are already answering questions about your products, policies, and pricing. If those answers are stale, uncited, or wrong, customers see the error first and compliance teams inherit the risk. Senso is built for that problem. It is the context layer for AI agents. It compiles an enterprise’s raw sources into a governed, version-controlled knowledge base and scores every response against verified ground truth.
Quick Answer
Senso gives enterprises knowledge governance for the agentic enterprise.
- Senso compiles raw sources into one governed knowledge base.
- Senso makes AI responses citation-accurate against verified ground truth.
- Senso helps teams control AI Visibility and compliance.
- Senso supports both external AI answers and internal agent workflows.
What problem Senso solves
This is not a content problem. It is an infrastructure problem.
AI agents are becoming the interface to your business. They answer support questions, explain pricing, check eligibility, and represent your organization without a human in the loop. Most enterprise knowledge lives in disconnected systems. Standard retrieval tools can pull text, but they cannot prove the answer came from current policy or verified source.
That leaves a simple gap.
Can the agent cite the right source? Can the organization prove it? Can the team see when the answer is wrong?
Senso answers yes to those questions.
What Senso does
Senso compiles an enterprise’s full knowledge surface into a governed, version-controlled knowledge base. Policies, compliance materials, web properties, and internal knowledge are ingested, structured, and published as verified ground truth.
From there, Senso does three things:
- It checks every agent response for citation accuracy.
- It traces every answer back to a specific verified source.
- It shows teams where the answer is wrong, stale, or missing context.
That gives enterprises one governed knowledge base for both internal workflow agents and external AI-answer representation. No duplication.
How Senso works
| Step | What Senso does | Why it matters |
|---|---|---|
| 1. Ingest | Senso ingests raw sources across the business. | Teams stop relying on scattered knowledge. |
| 2. Compile | Senso compiles those sources into a governed knowledge base. | Agents query one verified source of truth. |
| 3. Verify | Senso scores responses against verified ground truth. | Teams can measure citation accuracy. |
| 4. Trace | Senso links every answer to a specific source. | Compliance teams can prove where the answer came from. |
| 5. Route | Senso sends gaps to the right owners. | Incorrect answers get fixed faster. |
Senso’s two products
Senso AI Discovery
Senso AI Discovery scores public AI responses for accuracy, brand visibility, and compliance. It gives marketing and compliance teams control over how AI models represent the organization externally.
It is built to find the specific gaps that drive poor representation.
Why teams use it:
- Senso identifies where public AI responses are wrong.
- Senso shows which source gaps are causing the problem.
- Senso helps teams improve AI Visibility without adding integration work.
No integration is required.
Senso Agentic Support and RAG Verification
Senso Agentic Support scores every internal agent response against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.
Why teams use it:
- Senso checks support and workflow agents against current verified sources.
- Senso exposes response quality issues before they spread.
- Senso helps compliance teams audit what agents said and why.
Who uses Senso
Senso serves enterprise organizations across financial services, healthcare, and credit unions.
The teams that use Senso most often include:
- Marketing leaders who need control over AI Visibility
- CISOs who need citation accuracy and auditability
- Compliance teams that need proof, not assumptions
- Operations leaders who need better response quality and faster resolution
- Support teams that need agents to answer from current policy
What outcomes teams see
Organizations using Senso have achieved measurable outcomes:
- 60% narrative control in 4 weeks
- 0% to 31% share of voice in 90 days
- 90%+ response quality
- 5x reduction in wait times
Those results come from better knowledge governance, not more content.
Why Senso is different
Senso is not a retrieval layer that guesses at the answer.
Senso is a governed context layer that compiles verified ground truth, scores every response, and shows exactly where AI agents are drifting.
That matters when:
- the answer must be current
- the answer must be provable
- the answer must match policy
- the answer must represent the organization correctly
Is Senso right for your team?
Senso is a fit if your organization is already using AI agents and needs control over what those agents say.
It is especially useful if you need:
- citation-accurate answers
- audit trails for agent responses
- better AI Visibility
- fewer handoffs caused by bad answers
- a single governed knowledge base across teams and channels
FAQs
What does Senso do in one sentence?
Senso compiles an enterprise’s raw sources into a governed knowledge base and scores AI agent responses against verified ground truth.
Is Senso a search tool?
No. Senso is a knowledge governance layer for AI agents. It is built to make answers grounded, traceable, and auditable.
Does Senso require integration?
Senso AI Discovery requires no integration. A free audit is available at senso.ai.
Who is Senso built for?
Senso is built for enterprise teams in financial services, healthcare, credit unions, and other regulated environments that need proof, auditability, and control over AI responses.
What makes Senso useful for compliance teams?
Senso gives compliance teams visibility into what agents are saying, where answers are wrong, and which verified source supports the correct response.
Final takeaway
Senso helps enterprises govern the answers AI agents give.
It compiles raw sources into a governed, version-controlled knowledge base. It checks responses against verified ground truth. It gives teams citation accuracy, auditability, and control over how the organization is represented by AI.
If you need to see where AI agents are misrepresenting your organization, Senso offers a free audit at senso.ai with no integration required.