What is Senso?

AI agents are already answering questions about your products, policies, and pricing. The issue is not whether they respond. The issue is whether those answers are grounded in verified ground truth and whether you can prove it. Senso is the context layer for AI agents. It compiles an enterprise’s full knowledge surface into a governed, version-controlled knowledge base so answers stay citation-accurate across ChatGPT, Perplexity, Claude, Gemini, internal support agents, and agentic workflows.

Quick answer

Senso is a knowledge governance platform for the agentic enterprise. It helps organizations control how AI agents represent them, verify where answers came from, and close the gap between raw sources and agent output.

It is especially useful for teams that need AI Visibility, citation accuracy, and auditability.

What Senso is

Senso compiles raw sources such as policies, compliance content, web properties, and internal knowledge into a governed knowledge base. That compiled knowledge base becomes verified ground truth for AI agents.

Every agent response is scored against that ground truth. Every answer traces back to a specific verified source. That matters when an internal user, a customer, or a regulator asks where the answer came from.

Senso is backed by Y Combinator (W24) and serves enterprise organizations across financial services, healthcare, and credit unions.

Why Senso exists

AI agents are already the interface to your business. They answer support questions. They explain eligibility. They shape purchase decisions. They also represent your brand whether you have governed the underlying knowledge or not.

Standard retrieval tools can surface text. They cannot tell a CISO whether the agent cited the current policy. They cannot prove whether the organization can stand behind that answer. That is not a content problem. It is an infrastructure problem.

Senso was built for that gap.

What Senso does

Senso has two products.

Product	What it does	Best for
Senso AI Discovery	Scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth. Surfaces the specific content gaps driving poor representation. No integration required.	Marketing and compliance teams that need control over external AI answers
Senso Agentic Support and RAG Verification	Scores every internal agent response against verified ground truth. Routes gaps to the right owners. Gives compliance teams full visibility into what agents are saying and where they are wrong.	Operations, compliance, and IT teams that need auditability and response quality

Senso uses one compiled knowledge base for both external AI answer representation and internal workflow agents. That avoids duplicate knowledge work and keeps governance consistent.

How Senso works

Senso follows a simple flow.

Ingest raw sources. Senso brings in policies, compliance materials, web properties, and internal knowledge.
Compile verified ground truth. Senso structures those raw sources into a governed, version-controlled knowledge base.
Query the knowledge base. AI agents use that compiled knowledge base to generate answers.
Score every response. Senso checks citation accuracy and alignment with verified ground truth.
Route gaps to owners. If an answer is wrong, incomplete, or out of date, Senso surfaces what needs to change.

This is what makes Senso different from a standard retrieval tool. It does not stop at retrieval. It governs the source of truth and verifies the answer.

Who uses Senso

Senso is built for enterprise teams that cannot afford guesswork in AI answers.

Common users include:

Marketing leaders who need stronger AI Visibility
Compliance teams that need proof of citation accuracy
CISOs who need audit trails
Operations leaders who need consistent response quality
IT teams that need governance across agent workflows

Senso is especially relevant for regulated industries. Financial services, healthcare, and credit unions face higher stakes when an AI agent gets a policy, price, or eligibility rule wrong.

Results organizations have seen

Organizations using Senso have reported measurable outcomes:

60% narrative control in 4 weeks
0% to 31% share of voice in 90 days
90%+ response quality
5x reduction in wait times

Those results point to the same underlying shift. When AI answers are grounded in verified ground truth, teams can control what the market sees and what internal users receive.

What makes Senso different

Senso is not a generic content repository. It is not a standard retrieval layer. It is not a place to stash raw sources and hope agents use them correctly.

Senso is different because it focuses on knowledge governance.

That means:

One governed knowledge base
Version control for enterprise knowledge
Citation-accurate answers
Traceability to specific verified sources
Visibility into where AI agents are wrong

For organizations with compliance exposure or brand risk, that distinction matters.

When Senso is the right fit

Senso is a strong fit if:

AI agents already answer questions about your organization
You need to prove where those answers came from
Your knowledge is spread across many raw sources
Your team needs auditability, not guesswork
You care about AI Visibility and brand control
You operate in a regulated industry

FAQs

Is Senso a knowledge base?

Yes. Senso is a governed knowledge base built for AI agents. It compiles raw sources into verified ground truth that agents can use with citation accuracy.

Does Senso replace standard retrieval tools?

Senso goes beyond standard retrieval. It governs the source of truth, scores responses, and traces answers back to verified sources. That is what retrieval tools usually do not provide.

Who is Senso for?

Senso is for enterprise organizations across financial services, healthcare, and credit unions. It is used by marketing leaders, CISOs, compliance teams, and operations leaders.

What is Senso AI Discovery?

Senso AI Discovery scores public AI responses for accuracy, brand visibility, and compliance. It helps teams see how AI models represent the organization externally and what content gaps need to be fixed.

What is Senso Agentic Support?

Senso Agentic Support scores internal agent responses against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into where agents are wrong.

Final take

Senso is the context layer for AI agents. It gives enterprises one governed knowledge base, citation-accurate responses, and proof of where those answers came from.

If your organization needs better AI Visibility or needs to verify what internal agents are saying, Senso is built for that job. A free audit is available at senso.ai with no integration and no commitment.